Return, Refund & Cancellation

Important

Before you contact us: are you looking for a different SNAPX?

SNAPX TECHNOLOGIES LLP is a website, software and digital-services company in Patna, Bihar. We are not connected with any other business, app or service that uses the name SNAPX or a similar name.

Every payment to us goes into one bank account, held in the name SNAPX TECHNOLOGIES LLP. We do not accept payments into any other account.
We never take money from anyone's account automatically: no auto-debit, standing instruction or e-mandate. Every payment to us is one you choose to make.
Check the name on your bank or UPI statement. If it does not read SNAPX TECHNOLOGIES LLP, the money did not come to us — and we cannot see, stop, refund or reverse it.
If you were charged by another app or service, please contact that business directly, and your bank or UPI app, quoting the merchant name shown on your statement.

If you did pay SNAPX TECHNOLOGIES LLP, write to us or call with the transaction reference (UTR), the date and the amount, and our refund policy applies. hello@snapxtechnologies.com · +91 790 361 2979

Our focus is complete customer satisfaction. If you paid SNAPX TECHNOLOGIES LLP for a service and are displeased with it, we will refund the money, provided the reasons are genuine and proved after investigation. Please read the fine print of each engagement before buying — it provides the details of the service or product you purchase.

Corporate Information Privacy Policy Terms & Conditions Return, Refund & Cancellation

How payment is agreed

Our services differ from one engagement to the next, so payment terms are not fixed in advance. The amount, the schedule and the terms of cancellation depend on the service we provide, and are agreed between you and SNAPX TECHNOLOGIES LLP once the deal is locked. Where your agreement is silent, the policy below applies.

Whatever is agreed, payment goes only to the account named SNAPX TECHNOLOGIES LLP, and we provide a GST invoice for every payment we receive.

Cancellation policy

For cancellations, please contact us via the contact page. Requests received later than 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Replacement policy

We will try our best to create suitable design concepts for our clients. In case any client is not completely satisfied with our product or services, we can provide a replacement.

How to request

Write to hello@snapxtechnologies.com or call +91 790 361 2979 with your engagement details. We investigate every request genuinely and respond within a few working days.